Tigerpaw Software, Inc. ("Tigerpaw") provides its remote Application Programming Interface ("TIGERPAW API") as a web service that enables various Tigerpaw components and third-party applications to securely query and update Tigerpaw data in real time. Your access to and use of the TIGERPAW API is conditioned upon your compliance with the terms specified on our API Terms page located http://roar.tigerpaw.com/rest-api-info.

The following operations are supported. For a formal definition, please review the Service Description.

• CreateAccount
  This function creates a new Tigerpaw account.
• CreateContact
  This function creates a new Tigerpaw contact.
• CreateContinuumCallbackTicket
• CreateJournalEntry
  This function creates a new JournalEntry for an Account.
• CreateServiceOrderByTemplate
  This function creates a Tigerpaw service order using an Service Order Template
• DeleteAccount
  This function deletes a an active Tigerpaw account.
  This Function is not implemented as of now.
• DeleteAgreementAdditionalCharge
  This function deletes an additional charge for an agreement.
• DeleteAsset
  This function deletes an asset.
• DeleteContact
  This function deletes a an active Tigerpaw contact.
• GetAccount
  This function returns a specified Tigerpaw account.
• GetAccountAssets
  This function returns a list of assets on an account.
• GetActiveAccounts
  This function returns a list of active Tigerpaw accounts.
• GetActiveAgreementsForAccount
  This function returns a list of active Tigerpaw agreements for a specified account.
• GetActiveReps
  This function returns a list of active Tigerpaw reps.
     • IncludeRepNumber parameter: used to include the repnumber for the specified inactive rep.
     • IncludeCoManagedDirect parameter: set IncludeCoManagedDirect = 1 to include Co-Managed Direct techs in the returned list.
• GetAgreementAdditionalCharges
  This function returns a list of additional charge items for a specified Tigerpaw agreement.
• GetAssetByID
  This function returns an asset.
• GetAssetByProviderID
  This function returns an assets.
• GetAssetTypes
  This function returns a list of Tigerpaw asset types.
• GetContact
  This function returns a specified Tigerpaw contact.
• GetContinuumCallbackTickets
  This function returns a list of continuum callback tickets.
• GetExternalProducts
  This function returns all the external products associated to the Tigerpaw account.
• GetInvoice
  This function returns a specified Tigerpaw Invoice.
• GetPricebookSpecialItems
  This function returns a list of Tigerpaw pricebook special items.
• GetServiceBoards
  This function returns a list of Tigerpaw service boards.
• GetServiceOrder
  This function returns the service order detail.
• GetServiceOrderPriorities
  This function returns a list of Tigerpaw service order priorities.
• GetServiceOrderSeverities
  This function returns a list of Tigerpaw service order severities.
• GetServiceOrderStatuses
  This function returns a list of Tigerpaw service order statuses.
• GetServiceOrderTemplates
  This function returns a list of Tigerpaw service order templates.
• GetServiceOrderTypes
  This function returns a list of Tigerpaw service order types.
• GetServiceOrderUpdates
  This function returns a list of service order updates that have occured in Tigerpaw.
• MarkInvoicePaid
  This function updates the specified Tigerpaw invoice as paid.
• MobileARGL
• MobileAccountContactList
• MobileAccountCreate
• MobileAccountDefaultsList
• MobileAccountDetails
• MobileAccountJournalCreate
• MobileAccountJournalList
• MobileAccountJournalListByDate
• MobileAccountJournalUpdate
• MobileAccountPhoneList
• MobileAccountSearch
• MobileAccountSummary
• MobileAccountSystemList
• MobileAccountUpdate
• MobileBackTrack
  Valid Types parameters are (Account, Contact, Service, Task, Opportunity.
• MobileBillableTimeLogsConvert
• MobileBillableTimeLogsList
• MobileComments
• MobileConnectionClose
• MobileContactCreate
• MobileContactDetails
• MobileContactEmailCreate
• MobileContactEmailDelete
• MobileContactEmailUpdate
• MobileContactJournalCreate
• MobileContactPhoneList
• MobileContactSearch
• MobileContactSummary
• MobileContactUpdate
• MobileContractItemsDropdown
• MobileCreditMemos
• MobileCustomFieldList
• MobileCustomerInventoryDropdown
• MobileDashboard
• MobileDefaultARAccount
• MobileDispatchUpdate
• MobileDocumentCheck
• MobileDocumentCreate
• MobileDocumentList
• MobileDocumentUpload
• MobileErrorReport
• MobileExpenseCreate
• MobileExpenseList
• MobileExpenseUpdate
• MobileFreightTerms
• MobileGetAgenda
• MobileGetCountry
• MobileGetInvoice
• MobileGetInvoiceDetails
• MobileGetRepConfigData
• MobileGetStates
• MobileGetSysConfigData
• MobileInvoiceBacktrack
• MobileInvoiceCreate
• MobileInvoiceEmail
• MobileInvoiceList
• MobileInvoicePayment
• MobileInvoicePayments
• MobileItemsServicedCreate
• MobileItemsServicedList
• MobileItemsServicedUpdate
• MobileLogin
• MobileManagedAssetsDropDown
• MobileOpportunityCreate
• MobileOpportunityList
• MobileOpportunitySearch
• MobileOpportunitySummary
• MobileOpportunityUpdate
• MobilePartsUsedAssemblyList
• MobilePartsUsedAssemblyUpdate
• MobilePartsUsedCreate
• MobilePartsUsedList
• MobilePartsUsedPriceLevelSelect
• MobilePartsUsedUpdate
• MobilePasswordKeeperCreate
• MobilePasswordKeeperList
• MobilePasswordKeeperUpdate
• MobilePasswordKeeperView
• MobilePhoneNumberCreate
  Send 0 for contactnumber, if account phone only.
• MobilePhoneNumberDelete
  Send 0 for contactnumber, if account phone only.
• MobilePhoneNumberUpdate
  Send 0 for contactnumber, if account phone only.
• MobilePriceBookDropdown
• MobilePriceBookList
• MobilePriceBookQuantityEachLocation
• MobilePriceBookSearch
• MobileRelatedAccountCreate
• MobileRelatedAccountList
• MobileRepCanViewOtherTimeLog
• MobileRepServiceOrderRepDropdown
• MobileSaveInvoiceComments
• MobileServiceOrderCreate
• MobileServiceOrderList
• MobileServiceOrderLock
• MobileServiceOrderLockCheck
• MobileServiceOrderLockRelease
• MobileServiceOrderNotesCreate
• MobileServiceOrderNotesUpdate
• MobileServiceOrderRepAssignedCreate
• MobileServiceOrderRepAssignedDelete
• MobileServiceOrderRepAssignedList
• MobileServiceOrderRepAssignedUpdate
• MobileServiceOrderStatusUpdate
• MobileServiceOrderUpdate
• MobileServiceorderNotesList
• MobileShipTo
• MobileShipVia
• MobileShipper
• MobileShipping
• MobileSignatureUpdate
• MobileTaskConflictCheck
• MobileTaskCreate
• MobileTaskDelete
• MobileTaskOverdueCountByRep
• MobileTaskUpdate
• MobileTasksList
• MobileTimeLogCreate
• MobileTimeLogDelete
• MobileTimeLogList
• MobileTimeLogUpdate
• ProcessCallBacks
  This function is used by the Tigerpaw Timer Service.
• RefreshLicenseCount
• RegisterCallBackURL
  This function registers a callback url for service order update notifications.
  The url will be called with the following parameter ?SONumber=[999]&ExternalTicketID=[999]
  The element is expected in a response with a value of 'ok'.
• SubmitAgreementAdditionalCharges
  This function creates, updates or deletes additional charge line items for a Tigerpaw agreement with the provided data. No billing or credit card processing occurs.
• SubmitServiceOrder
  This function creates or updates a Tigerpaw service order with the provided data.
• Test
  This function tests the status of the Tigerpaw API web service, connectivity to the Tigerpaw database, and returns version of the Tigerpaw API web service.
• UnRegisterCallBackURL
  This function removed the registered callback url
• UpdateAccount
  This function updates the specified Tigerpaw account.
• UpdateAsset
  This updates or creates an asset.
• UpdateAssetBatch
  This method updates a batch of account assets.
• UpdateContact
  This function updates the specified Tigerpaw contact.
• VersionAPI
• VersionTigerpaw